Return Policy
Welcome to the Return Policy page of Symcock Floors. This section is designed to provide comprehensive information regarding our policies on returns, exchanges, and the procedures involved. Our commitment is to ensure a smooth and efficient experience for all our valued customers.
Returns Policy
At Symcock Floors your satisfaction is our priority. If you’re not fully satisfied with your purchase, return it within 30 days of receipt for a full refund. Please ensure the product and package are returned in an unused condition.
Returns Process
Need to make a return? We’ve got you covered! Simply contact our customer service team with your order details, and we’ll provide you with a prepaid return label and easy-to-follow instructions to send your item back hassle-free.
Exchanges
If you wish to exchange your purchase for an alternative product, no problem, kindly inform us at the outset of the return process. Our team is committed to facilitating a seamless exchange procedure for you.
Have a Question About Our Return Policy?
Got questions or worries about our return policy? No problem—just give our customer service team a shout! We're here to help you out anytime.